Terms and Conditions

PAYMENTS:
We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS credit cards. All orders are to be pre-paid prior to shipment. Sales tax may be collected based on the shipment addressee location.
 

SHIPPING
We ship within the US and to Canadian addresses. Processed orders normally ship within 2 business days. Shipping and handling charges are added according to offers currently available on website; ranging from free, no charge to carrier charges. We normally ship US Postal Service Priority Mail or UPS Ground.
 

CLAIMS & RETURNS
Customer Service must be notified of any  discrepancies within 72 hours of order receipt. Damages to shipments should be immediately reported to Customer Service, as well as the carrier.  Requests for refund or return will not be accepted for opened, unsealed products. Any returns require a valid Return Authorization Number as assigned by Customer Service.  

PRIVACY POLICY

This is the web sie of THE ALOE SOURCE

 

Our postal address is:

1860 Crown Dr. #1404
Dallas, TX 75234

We can be reached via e-mail at info@thealoesource.com, or you can reach us by telephone at (877) 865-2563

 

For each visitor to our webpage, our web server automatically recognizes the consumer’s domain name and e-mail address (where possible).


We collect only the domain name, but not the e-mail address of visitors to our webpage, the e-mail addresses of those who communicate with us via e-mail, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address), no information on consumers who browse our webpage.

The information we collect is used to improve the content of our webpage, and to customize the content and/or layout of our page for each individual visitor.

 

With respect to cookies: We use cookies to store visitors preferences, and record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize webpage content based on visitors’ browser type or other information that the visitor sends.

 

If you do not want to receive e-mail from us in the future, please let us know by sending us an   e-mail at the above address.

 

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

 

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

 

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.

 

Upon request we provide site visitors with access to transaction information that we maintain about them, (e.g., dates on which customers made purchases, amounts and types of purchases) communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries) and contact information that we maintain about them (e.g., name, address, phone number).

 

Consumers can access this information by e-mailing or writing to us at the above addresses.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information and transaction information.


Consumers can have this information corrected by sending us an e-mail at the above e-mail address, calling us at the above telephone number or writing to us at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

 

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.